Returns & Exchanges
At Oil Perfumery, we want you to be completely satisfied with your fragrance experience. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened products in their original packaging.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for your return.
Prepare Your Package
Carefully pack the items in their original, unopened boxes to ensure they are not damaged during transit back to our facility.
Ship the Items
Affix the provided return shipping label or use a tracked carrier of your choice to send the package to our returns department.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing